Offer
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Our exceptional six jewelers and knowledgeable staff are here to help you with any repair, big or small! Every piece of jewelry deserves the chance to live a new life in its best condition.
Turn your old and outdated jewelry into something you are excited about wearing again.
Yes, we appraise jewelry and the timeframe depends on the appraiser and the jewelry being appraised. This typically can range from one day to two weeks.
In order for us to give our customers an accurate estimate of their item’s worth, we require a thorough study of each piece. Therefore we are not able to give customers an “estimate” without a complete appraisal of each piece.
Yes, typically the appraiser needs adequate time to evaluate your jewelry to ensure a correct appraisal is completed for insurance purposes.
No appointment is required, but calling ahead to make sure our appraiser is here is recommended.
Yes, we buy anything that contains precious metals, like gold and silver, or gemstones.
Yes, we do size rings. Please bring in your ring to get an accurate quote for the repair.
Most repairs will take about a week or longer, but if needed quicker, we will accommodate.
Yes, your jewelry will be left in the care of our expert jewelers in store. On rare occasions do we send off jewelry, which will be communicated to the customer beforehand.
The security of our customers jewelry is a high priority to us. We are fully insured and your jewelry is kept securely in our vault.
We do minor repairs on most watches in house. We encourage you to bring in your watch for our watchmaker to diagnose the problem for you.
Yes, usually while you wait. Depending on the watch you may have to leave it for a day or so.
Yes, we do restring pearls.
Yes, we can do simple repairs on most clocks but we may need to evaluate the condition of the clock before promising a repair.
We're here to make your dreams a reality! In most cases we can take your ideas and create a custom piece of jewelry.
Depending on the design, a fully custom piece can take anywhere from six to ten weeks.
While an appointment is not required it does help to call ahead as this process may take some time to develop a design that you love and that our jewelers can create.
Yes, we believe that jewelry is meant to be enjoyed. If you have an heirloom piece or loose stones we would love to incorporate them into a new style for you to enjoy.
Unfortunately we are not equipped with the tools to cut loose stones nor do we have a referral somewhere that can.
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